Recent General Posts

Your Home in Pictures

2/28/2019 (Permalink)

Our homes are typically filled with treasures from our travels, our children's life events, and relics from our past, all irreplaceable. If lost to a fire or water damage, all we can do is cry and hope our memory can relive these past moments without these memento's to shake our memories.   

But what of our furnishings, what happens if we lose them to a catastrophic event? While they can be replaced, at what cost and at who's expense? If we have adequate insurance coverage, then the burden is on the insurer to replace any items that can't be restored.

Do you have a complete inventory list of furnishings and other items in your home? One way to make this task easier is through pictures and video's. Having a video library of your homes contents helps fill the gaps in your memory and will ensure that lost items are replaced. Be sure to feature identification marks on finer items such as China and bric-a-brac, and model and serial numbers on other items such as your computer, TV or appliances. 

Preparation and pro-active measures help relieve stress and help provide some level of relief when a disastrous event strikes. 

Is your home prepared for the winter???

11/9/2018 (Permalink)

SERVPRO - always on call.

Winter in New England can be brutal. The cold, snow and ice can cause unforeseen damage to your home. Preparing your house for the winter helps to minimize the risk of a loss. Noted below are some basic, self-help tips.

  • Shut the water off to your outside spigots from the inside shut-off valve, keeping the spigot open, allowing as much water as possible to drain from the line. Once the line has drained, shut-off the spigot and cover the spigot with an insulated faucet cover.
  • Clean out all organic debris from your gutters and downspouts. Even better, install a gutter protection device after cleaning.
  • If you have experienced ground water in your basement from snow melt, a slight regrade of this area may help.    
  • If you have ground or below-ground windows, installing a pent over top of the windows will prevent snow build-up at and water infiltration from snow melt at the window jambs. 
  • If you have window wells, installing a pent over the window well will help keep snow out of the well, preventing snow melt from seeping through the window jambs.

SERVPRO of Derry/Londonderry is here to help you escape the winter home hazards. Call 603.432.3221 or email chuck@SERVPROderrylondonderry.com for a complimentary home inspection.

Is There Water in Your Walls ??

1/16/2018 (Permalink)

Moisture Meter

This Winter has been a roller coaster of temperatures, contributing to both ice damns and flooding.  Many of us have had challenges at home and even at work.  Did you have a pipe burst?  Was there an ice damn on your roof?  Most importantly, is your home dry?  Moisture in your attic or even your walls can negatively impact your home and family.

Our technicians at SERVPRO of Derry Londonderry are prepared to handle your concerns.  We use science and technology to determine the best course of action.  Equipment includes moisture meters, dehumidifiers and fans.

The Tramex MEP Moisture Encounter Plus is a non-destructive overall building inspection moisture meter which has applications for numerous industries. It has many unique features that make moisture measurement and evaluation fast, precise and versatile.

Features

  • Wide range of readings for wood from 5% to 30%.
  • Deep signal penetration to over 1" into the materials being tested without the need to damage the surface. Signal penetration depends on material being tested and meter setting.
  • Three ranges of sensitivity: Wood & Timber / Drywall & Roofing / Plaster & Brick – making it ideal for testing moisture conditions in various building materials.
  • Detects moisture through paint, wall coatings, drywall, ceramic tiles, floor coverings, wood, roof coverings and ceiling tiles.
  • High moisture audio warning tone.

SERVPRO of Derry Londonderry can help you determine if your home is dry.  Call us today 603-432-3221 for help.  We are available 24/7/365 !!

IICRC Certified Firm

1/8/2018 (Permalink)

SERVPRO of Derry Londonderry is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Derry Londonderry

SERVPRO of Derry Londonderry specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call our certified technicians today!!

Prepare for Severe Cold Weather

12/27/2017 (Permalink)

Protect Your Pipes !!

Every winter season, the pipes in your business and home are at risk of damage from freezing conditions. Low temperatures can cause your water pipes to freeze, and in some cases burst. The following tips can help you safeguard your home before, during and after a pipe freezes.

PREVENT YOUR PIPES FROM FREEZING

  • Disconnect all gardening hoses and install covers on all outside faucets.
  • Keep your house temperature at 68 degrees or higher, even if you're leaving the house for an extended period of time.
  • Open cabinet doors below sinks to allow heat from the home to circulate.
  • Identify the location of the main water valve and the valve on your water heater. (Learning the location of these valves may come in handy during an emergency.:
  • Wrap pipes nearest exterior walls and in crawl spaces with pipe insulation or with heating tape. This can prevent freezing, especially for interior pipes that run along outside walls.
  • Close all windows near water pipes; cover or close open-air vents. Freezing temperatures combined with wind drafts can cause pipes to freeze more frequently.
  • Heat your basement and consider weather sealing your windows.
  • Insulate outside walls and unheated areas of your home.
  • If you plan to be away from home for an extended period of time, shut off water supply valves to your washing machine.

IF YOUR PIPES STILL FREEZE AND BURST, CALL SERVPRO of Derry/Londonderry at 603-432-3221 AND YOUR INSURANCE AGENT FOR IMMEDIATE ASSISTANCE!!

The SERVPRO Emergency READY Profile Advantage

11/3/2017 (Permalink)

BE READY for any size disaster!

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Our Highly Trained Restoration Specialists can restore your Home

1/5/2017 (Permalink)

SERVPRO of Derry/Londonderry is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Derry/Londonderry

SERVPRO of Derry/Londonderry specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

New Franchise Opening Near You!

12/27/2016 (Permalink)

SERVPRO of Derry/Londonderry is now opening in Derry, NH. We will be servicing the areas of Derry, Londonderry, Litchfield, and Hudson. Providing excellent customer service to each and all of you.

Our opening date is 12/01/2016, and we are excited to provide quality service to anyone who needs assistance.

Brothers Jum and Jamie Lyndes are proud to be the owners and faces of this exciting new opportunity.

Equipped with the proper equipment and a qualified staff, we hope to bring peace of mind to everyone experiencing a fire, water, or in need of a general carpet cleaning!

If there are any questions or concerns feel free to contact our Office by phone 603-432-3221 or email office@SERVPROderrylondonderry.com

You may also stop into our office at

123 Rockingham Rd

Derry, NH 03038

 

We always willing to help, in any situation!

About SERVPRO of Derry/Londonderry

12/9/2016 (Permalink)

SERVPRO of Derry/Londonderry specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Each of our staff members come equipped with knowledge and the best customer service to provide you with the help you may need. Our goal is to make you happy and keep the SERVPRO standard no less than fantastic.

Be it, our friendly and prompt office staff, or our hardworking and efficient production team out on the field. Everyone of us are happy and proud to assist under the SERVPRO name.